Experience unmatched communication

We know one size doesn’t fit all when it comes to communication. Whether you like phone-calls or emails, you love all things tech or prefer to sit down over a cup of coffee, we make sure you are looked after and always know the latest with your property in the way you like to be communicated with.

Some examples of the information you can expect to receive include:

Tenant interest & attendance reports

After each open inspection at your property you will receive a report instantly detailing key information such as who came through, their interest level and whether they intend on applying.

Step out of the dark when it comes to your investment property. 

ToopHome gives you live access to your investment property information 24/7. View financial data tracking, know where your rent is paid to, access property inspection reports, manage maintenance requests and view important documents all in one place. 

Photographic reports on your property

Throughout the tenancy we conduct regular inspections to check how the tenant is looking after your property. You will receive same-day photographic reports so you are kept up to date as well as any suggestions or recommendations from our team.

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And for those who are into their tech, here are a few examples of how you can do everything from the palm of your hand!

Maintenance live as it happens

You can keep track of any maintenance at your property through our national award-winning app. You can use your own trades or browse our Trade Network, their star ratings, job pricing and more.

Tenant network

Tap into our technology that connects our 22 property managers (and wider team of 40 sales agents) out in the field and meeting prospective tenants every day.

Lease extensions with a click of a button

When your tenant’s lease is ending, simply let us know if you wish to extend it or not with a few clicks. We send you the documentation straight to your email, taking away the hassle of paperwork and making your life easy!

Suzannah Toop